SHIPPING AND RETURNS
Shipping Policy
We carefully prepare and ship every order to ensure it arrives safely and on time. Each item is packaged with care and shipped using trusted carriers to protect your purchase throughout transit. Shipping costs are calculated at checkout, and we aim to keep all fees clear and straightforward.
For customized orders, we work closely with you to communicate timelines, specifications, and delivery details from start to finish. Our goal is to make the process seamless and transparent, and we’re always happy to answer questions or accommodate special requests prior to shipment.
Return & Exchange Policy
Your satisfaction is important to us, and we want you to feel confident when placing an order. If you have questions or concerns about a non-custom item, please reach out and we’ll be happy to assist.
Please note:
All customized items are final sale and cannot be returned or refunded. Because these pieces are made specifically to your specifications, we work closely with you prior to production to ensure all details are clearly communicated and approved.
If you have any questions about our shipping, return, or customization policies, we encourage you to contact us before placing your order.